For more than 5 years, Novis has helped over half a million people access, understand and improve their CRB status. CRB records are used by lenders to check your borrowing history and decide if they can lend to you or not. You can request your CRB report on Novis and get it in the app in less than 1 minute. We have kept this promise since 2019. ** Services ** The CRB report you request on Novis shows you the following things: - Names of lenders that have listed you on CRB - Positively listed loans (loans that have a good record of repayment) - Negatively listed loans (loans that are either late on payment, defaulted or even blacklisted by lenders) - Credit score: this is a 3-digit number created by CRBs based on your credit history and repayment behavior to show lenders the probability of you repaying your debts. The higher your score, the better. -Total loan balances: this is the total amount of unrepaid debts on your listed loans This is just a small list, the report you get in the app contains a lot more detail. ** Payments ** All service payments on Novis are made via the app using MPESA service. This also enables us easily refund our customers in case there is an issue with report processing or a failure on our end. ** Customer Service ** If you encounter an issue in the app, we provide an easy way to contact us and we are always happy to help. Our goal is to respond and assist you within 10 minutes of your query. Novis continues to provide great value for customers and enrich their lives financially. Thank you for being our customer.
