OEMs struggle to scale because their frontline can’t or don’t know how to complete tasks consistently across the board, leading to quality issues. HINDSITE gives your frontline Guided Work Instructions to standardise a high level of service. This allows you to scale operations and compete based on service delivery without additional resources. In HINDSITE, frontline workers follow step-by-step instructions aided by video and other visual content created by other experts in their organisation. They can also can call for help, or browse a library of microlearnings at any point whilst on the job.
